They canceled our flight last minute and we had to get another flight with twice the cost
They canceled our flight last minute and we had to get another flight with twice the cost
Boarding process non existent. No WiFi. No entertainment. Cramped old plane. Worst Kosher meal ever presented on a flight.
The worst experience of my life and I have been flying for 33 years
It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
no kiosks to check in with- it’s 2024!!! the flight was so hot and uncomfortable - not sure if that’s what caused a lady to faint during the flight but i was absolutely miserable.
Always a pleasure to deal with United's helpful and knowledgeable staff
Unfortunately, the flight departure was delayed over one hour due to the aircraft used arriving late. Boarding was tedious because of the transit bus taking us to a remote area of the tarmac. Once aboard the crew was very accommodating and did well under more stress than usual. Turbulence caused a delay in meal service. Flight Attendant Anson was very helpful, respectful, and attentive to me and others around me. To be very clear, this was a code share flight on United, UA 181. They were very clear to us all to let those customers with a shortened layover time to their connecting flight to be allowed to exit first.
It was a good flight. The boarding was smooth and timely managed. They offered in advance to dispatch cabin luggage at no cost. I suggest to add a snack and basic drinks. There was only water provided in the cost of the ticket.
Unable to get Lufthanza code to obtain a boarding pass for my flight. Had to exit and re-register to get on the flight. Extremely frustrating.
Very poor. Lost my luggage. Luggage never came in New Delhi from Munich and I created a lost luggage report with Lufthansa. Still waiting for luggage. Overall poor experience.