Horrible delays and confusion at all Air Canada counters. Flight was delayed well over 6 hours with little to no communication. Was o my offered a $15 food voucher and $200 Air Canada voucher—-neither of which did I need or have desire to use. Will never fly this airline again.
Horrible delays and confusion at all Air Canada counters. Flight was delayed well over 6 hours with little to no communication. Was o my offered a $15 food voucher and $200 Air Canada voucher—-neither of which did I need or have desire to use. Will never fly this airline again.
Prepaid for my seat selection over a month in advance only to be told when I arrive at the airport that the plane has changed and no pre-selected seats would be honored and refunds would not be issued immediately. Was forced to separate from my traveling companion Air Canada. Unsurprisingly was no assistance in this whatsoever. Plane. We got switched on to also has no entertainment options available
I got hurt and needed a wheelchair. They were excellent. I also appreciated the fact that they kept me informed thru out the whole trip regarding boarding, gate changes and luggage info.
I got hurt and needed a wheelchair. They were excellent.
Glad to see the staff of Air Canada take preference in protecting their customers from unruly passengers before they board. Well done
It was very bad travelling with air canada the people working at check in bagages was very bad person any way I pay to much many to get good flights but it’s not
This website did not advise the prices were in $USD, when the flyer (me) was flying within Canada only and only a Canadian resident, and booking this flight in Canada. Furthermore, the area to board the plane was unusually hot and sweaty.
Air Canada switched my connecting flight to Alaska airlines without any communication to me. The process of finding this out, needing to leave one portion of the airport for the next and what i should have done with my luggage was not communicated to me at all. Even the Air Canada agent that noticed the airline switch at the terminal did not explain this process to me. In doing so my luggage did not arrive with me. The delay to create a claim too 2 hours.
Flights on time. Friendly/pleasant ground and in-flight staff. Better snacks and films with captions,
Food was great. Staff was great. I would have liked to see more in flight shopping - they went by so fast I missed it. I would have liked more variety in tv shows but overall flight was great. The staff made all the difference.