No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.
No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.
Marked by flight delays on all segments of the trip. Food in first class cabin was mediocre and overhead cabin storage was not adequate. Overall, the premium charge for first class cabin was poor and over hyped. This will be our last flight with UA.
I just wrote a text which was supposed to be for the flight from Denver to spokane not Frankfurt to Denver.
Good dinner and nice plane.Smootz flight. Breakfast had no sweet option. Seats hardly reclined.
The service was non existent . Crew did very little didn’t even answer call button . Premium economy in this long haul was the worst I have ever experienced . Never again flying with them .
Beverage and food services are excellent. We enjoy paying the extra for economy plus for the 3 inches more leg room to be exact.
I was duped into thinking it was a United Airlines flight when in fact United had nothing to do with it.
The seats were uncomfortable. The flight was almost 9 hours and they didn’t serve lunch
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Paid WiFi was only available for a few minutes. Avoid at all costs.
Hong Kong (HKG)Hong Kong
Mexico City (MEX)Mexico