The 676 plane is much more comfortable in business class than the A330 and he food was a little better. I didn’t use the entertainment.
The 676 plane is much more comfortable in business class than the A330 and he food was a little better. I didn’t use the entertainment.
The flight was excellent, I recommend people to fly with Delta
On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival
Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.
Everything was great except for the seat. The backrest would not stay in the upright position.
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Flight diverted in SD. Later take off in Seattle by 1.3hrs
nothing Delta could do... the person sitting next to me was huge and overflowing into my seat
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.
This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
More information is needed on travel Requirements in the check in website
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
la atencion en el avion fue excelente, la facilidad del checkin es muy buena.
I liked the friendliness of the crew and comfortable flight. All good.
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
Everthing ok , crew very nice but but we had a bad experience with the wheel chair we had to wait too much for the chair, my husband couldn’t walk and he was in lot of pain , LATAM has to take care of that
No air in the middle rows. Had a hard time breathing. Was dying of heat.
Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Liked check in process To improve: food and beverages. Not second round was offered and meal had no salad.
the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba
The flight was overbooked and the solution gave was unrespctful. I arrived 4 hour in advance in the airport and only after 2hous was possible suggest a different ticket with another company LATAM, I have accepted, but when I was checking in at LATAM the tickets was issued without luggage, what it is absurd since I have bought my tickets including it since the beginning. Due to the timing for the next flight was not possible return to Avianca to claim due to the distance between Both companies Avianca and Latam since were located in different terminals. I have insiste to the crew of Latam to call Avianca to solve it, but they could help they were alleging that only paying a thousand pesos Mexicans ($1,000 MXN) to dispatch my luggage would be accepted and I have no money at all. So I had to beg for others passagens, it was an humiliating to exchange luggage with who was platinum in order to return back the luggage in the connection airport in Brazil (GRU). I have no clue that a judicial process would be taken from my side due the lots of stress in sequence by the non professional treatment with a passenger that was just following everything said by Avianca.. Long hours of waiting until next flight and only arrive at final destine in 6hs later..
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
Generally good but we were delayed almost two hours from the original time of purchase. The pilot claimed an internal issue then an external equipment issue that needed to be adddressed. He made up a lot of the time.
The flight was smooth, on time and without any issues.
Lots of weather delays that were poorly communicated and managed. I get there are weather delays but they didn’t make it clear what was happening or comfortable on the plane
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
It was Christmas and the crew was awesome. And the passengers were patient.
Only my carry that was taken and found it in my final destination
I hate when you book your seats and then they sick in in other seats when you get there. We were to be in row 9 and was moved to the back of the plane and separated our seats. Great start to a trip
Our flight got changed and/or delayed 8 times before we boarded.
The flight got delayed more than an hour due to maintenance issue after the passengers were all on board. I missed my connecting flight and had a trouble finding a next flight. The crews didn’t seem to care about the inconvenience of the passengers missing a next flight. It was very frustrating experience flying with American Airlines. I will not fly with AA in the future.