The flight was wonderful, especially the special assistance from airplane to airplane!
The flight was wonderful, especially the special assistance from airplane to airplane!
Check in in Albuquerque was awful. The people were great but they were over loaded. The procedures were terrible. We got through fine but it took 90+ minutes.
Everything great. Just didn’t get my checked bag. Never left Berlin
It was a busy flight and all the crew were very helpful and gracious
The food wasn’t great and it would be nice if the airlines showed documentaries about the countries we are flying into.
Departure was delayed by 2 hours and passengers were sitting on the plane.
It never happened. The flight was canceled because of ground crew strikes in Germany.
No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!
1. Food provided was not per the selection. 2. Very old and outdated media infotainment and not much language oriented films 3. Better provide with a proper headset rather cheap in ear headphones.
Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.