Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.
Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.
Leg space was not enough. The meal was not satisfactory.
There's no inflight entertainment, plane was old, power USB didn't work
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination
Very cramped seats in economy, difficult to get comfortable with your legs and feet and back. The seat width is ok but I’m average size. Food is HORRIBLE. Crew is friendly. Delays and very tight connections made it tough for navigating. We would have missed our connecting flight if it wasn’t delayed too. The terminal transit was slow and normally every 10 minutes before 8pm, after 8 pm is every 30 minutes!!!!! No free wine or drinks!! Below average attitude.
When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!
Everything was great except for online checkin. That was through BA- glitchy and needed help on seat choice in person at the airport (and the staff were fantastic). Unclear if the problem is due to booking lower fare thru kayak vs directly with Finnair or BA but seems to be the norm.
It said that there was wifi. During the flight there was no wifi and while waiting at the gate the phone services already got cut off so I wasn’t able to say I am taxiing from the gate to my husband. This left me with an uncomfortable feeling. So I was waiting on the WiFi connection during flight and that never happened.
Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street