Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.
Boarding went smoothly, the crew was ok, free coffee and tea. However the seat comfort is 0. The space between seats was not enough to have your own window, which I have never seen before.
75 min flight. No food, no entertainment but flight was good. Got us to where we wanted to go.
I am tall and could not fit my legs forward as the seats were too close together
The trip was good except for the delay that caused a connection issue in Chicago.
No refreshments apart from a bottle of water. No pillows. No entertainment. Flight delayed by 52 minutes.
I’ve never been charged for coffee on an airline before. Very disappointing
The worst experience of my life and I have been flying for 33 years
Boarding, comfort, food/drinks, entertainment and most of all an extremely courteous and friendly group of flight attendants made my 12 hour flight an absolute joy!
Touchscreens do not work. WiFi did not work. Food is possibly the worst on any European airline. Drinks came by only four times on a cross-Atlantic. The plane was two hours late because—it was announced—Lufthansa didn't have enough large aircraft in their fleet to accommodate an on-time flight.
Another 35 min delay landing No apology no communication or acknowledgment about this
The most horrific experience we had with the airline that we had in our life Everything was substandard at best. For just one hot tea they charged 4 euros We paid for Lufthansa months in advance ,to get there they didn’t have us in record and after 4 and a half hours layover we almost we got one seat at the first row and one in the back of the plane On top of that our suitcase was seriously damaged and it’s unusable. Here we are halfway around the world in foreign language having to fix this on our vacation time Would you kindly and quickly resolve this matter
Already stated....flights were fine. Late luggage a disappointment and failure my Lufthansa to get my bag delivered in a timely fashion.
Luggage took nearly 2 hours to come out. Terrible airport service in Malaga.