The trip was good except for the delay that caused a connection issue in Chicago.
The trip was good except for the delay that caused a connection issue in Chicago.
Missed our flight to London and we were put on coach seats to Munich.
Captain waited 45 minutes for late passengers boarding from Washington DC to Munich which was nice for them but caused our luggage to miss boarding our connection on to Bucharest. We then did not receive our luggage for about 48 hours after landing which was very inconvenient for our travel.
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
Not your fault…..didn’t get my drink until just before landing….bumpy flight.
The bad part was 2 hour delay and we were seating in the airplane it was getting hot and uncomfortable But after they fixed the problem everything went so smooth Crew were amazing very nice polite and caring
The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.
The flight crew was outstanding. Small children running around and constantly crying was extremely annoying.
Overall great flight experience- on time, lots of food and movies.