There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
There was a screaming child just behind our seats. This prevented us from getting any sleep during the night!!
My wife was struggling to walk, due to a very sore leg, and they had wheelchairs and pleasant assistants at every step of the way, whisking us around long lines at TSA, Passport Control, Boarding, and Customs. Even a special Boarding Bus that lifted us right up to door level on the airplane out on the tarmac. Slightly less effective arriving in Detroit, where we had to walk down the stairway, walk to a bus, and find our way into the terminal, where the assistance started up again. Meals, drinks and snacks were excellent, as was the variety of entertainment, with nice screens right on the backs of the seats. Complimentary blankets and pillows for everyone. Pleasant, considerate flight attendants, generous with the drinks and snacks. All-around class act.
Really bad airline, they treat you like you would be treated on a budget airline.
The boarding was a mess; I'm unclear why they can't organize it by boarding number.
My tv didn’t work, crew had to reset it 6 times, it worked for 3 minutes and started acting crazy clicking random items on screen automatically. Plus only one side of earphones worked, blanket was too think and small.
Always a pleasure to deal with United's helpful and knowledgeable staff
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Waiting too long before getting on the plane. No communication, slow...horrible
I really like it and travel to Europe and back with Lufthansa, but it is getting expensive, a bit beyond my me