Great service, great food, and comfortable business class seats... Friendly and professional flight attendants and ground crew, overall 5 star experience!
Great service, great food, and comfortable business class seats... Friendly and professional flight attendants and ground crew, overall 5 star experience!
Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Horrible. Boarding was terrible. For a huge airplane, we needed to be transported to the plane. The boarding area was overcrowded and frantic. .The seats were so uncomfortable. The food was fine.
Loved the check-in experience. Very friendly staff and not crowded. I did wind up with a middle-middle seat, which was quite uncomfortable. Always appreciate the very professional staff on TAL.
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence.
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
Everything was great Turkish airlines should show the same attention to international flights.
Sadly, the plane was extremely old and uncomfortable. The entertainment system broke down completely. We couldn't even charge our phones. The seats were also very uncomfortable, with a very slim seat cushion. It must be the result of having 9 seats where there used to be 8.
Our itinerary was broken apart by ChatDeal and let off our luggage from Turkey to Greece!! When contacted by this prior to our departure, I was informed it was my fault...I had to pay for checked bags, in middle of our trip! Turkish Airlines is not to blame for my distain of the ChatDeal interaction. COMPLETELY UNSAT!!