It was fine. Flight was on time and arrived at destination with 15 min to spare.
It was fine. Flight was on time and arrived at destination with 15 min to spare.
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
Our seat tv didn’t work All the rest was perfect
We waited to takeoff for about 1 hour delay for a 20 min flight.
The plane was delayed 2 hours. The wifi did not work. The seat in first class was not comfortable because the bottom felt like it lost all of its padding. And I did not like when the flight attendant made me wait at my seat to use the bathroom and didn't tell me why. If there were too many people using the 1st Class bathroom, she should have told me to go in the back, coach bathrooms. I guess I have to feel fortunate that they found 2 local pilots to still fly the plane tonight after the original pilots ended up at an airport 60 miles away due to high winds.
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
I got upgraded, so comfort was not an issue. But as always, it is the people from baggage handlers, flight attendants, pilots etc. that make the difference.
Worst and most inattentive in-flight service I've ever had.
Couldn’t get the tv screen to work, didn’t try food, so no comment
I like the united App ,easy to check in and baggage.